Circle Of Trust Healthcare Solutions

What we do

Healthcare Administrative Services

We support healthcare organizations and government partners through essential, high-quality administrative services — keeping your operations accurate, compliant, and moving forward.

Medical Records Management

Comprehensive preparation, organization, retrieval, and management of medical records to ensure accuracy, accessibility, and compliance across your organization.

  • Record preparation and organization
  • Retrieval and storage
  • Document scanning and indexing
  • Document management workflows

Chart Review & Abstraction

Thorough review of medical records and extraction of required clinical and administrative information to support quality reporting, audits, and documentation improvement.

  • Clinical data abstraction
  • Quality measure reporting
  • Retrospective chart review
  • Audit preparation support

Release of Information (ROI)

Secure, compliant support for medical record requests and releases, ensuring timely and accurate fulfillment in accordance with HIPAA regulations.

  • Patient record request processing
  • Authorization verification
  • HIPAA-compliant fulfillment
  • Turnaround time management

EHR/EMR Support

Electronic health and medical record support including workflow assistance, data entry, and system training to reduce administrative burden and improve data accuracy.

  • EHR workflow assistance
  • Data entry and maintenance
  • System training and onboarding
  • Documentation support

Patient Registration

Accurate and efficient patient registration support including demographic updates and administrative intake to ensure a smooth patient experience from the start.

  • New patient registration
  • Demographic updates and verification
  • Administrative intake processing
  • Data accuracy review

Insurance Verification

Eligibility and benefits verification and related administrative support to reduce claim denials and ensure patients and providers have accurate coverage information.

  • Eligibility verification
  • Benefits confirmation
  • Prior authorization support
  • Coverage discrepancy resolution

Referral Management

Processing, tracking, and coordinating patient referrals to ensure timely care transitions and seamless communication between providers.

  • Referral processing and submission
  • Status tracking and follow-up
  • Provider communication coordination
  • Documentation management

Revenue Cycle Support

Administrative support throughout the healthcare revenue cycle to optimize billing workflows, reduce denials, and improve financial performance.

  • Billing workflow support
  • Claims submission assistance
  • Denial tracking and follow-up
  • Payment posting and reconciliation

Document Imaging

Scanning, indexing, organizing, and maintaining electronic healthcare documents to ensure records are accurate, accessible, and properly stored.

  • Document scanning and digitization
  • Indexing and classification
  • Electronic file organization
  • Records maintenance

Healthcare Administrative Support

Back-office and virtual administrative services for healthcare organizations, providing flexible support to keep daily operations running efficiently.

  • Back-office administrative support
  • Virtual assistant services
  • Scheduling and correspondence
  • Operational workflow support

Surgical Scheduling & Coordination

Coordinating surgery scheduling and related patient workflows to support care teams and ensure smooth, timely surgical preparation.

  • Surgery scheduling coordination
  • Patient and provider communication
  • Pre-surgical documentation
  • Scheduling workflow management

Preoperative Coordination

Preparing pre-op documentation, obtaining medical records, coordinating pre-op appointments and required labs and blood work, and tracking patient readiness for surgery.

  • Pre-op documentation preparation
  • Medical records retrieval
  • Lab and blood work coordination
  • Surgical readiness tracking

Patient Experience Support

Administrative workflow support focused on creating efficient, organized patient experiences — helping organizations deliver better care through streamlined processes.

  • Patient workflow optimization
  • Administrative touchpoint support
  • Communication coordination
  • Experience-focused process improvement

Ready to Streamline Your Healthcare Operations?

Let's discuss how Circle of Trust Healthcare Solutions can support your organization with reliable, accurate, and efficient administrative services.